Best Roadside Service is an auto club with all calls answered in the US. Get the best service at the best price with Best Roadside Service, serving consumer and commercial needs in the US and Canada since 1985!

Can You Really Trust Those Online Reviews?

Have you ever done research for a product or service and stumbled upon an online review site? Maybe you wondered who was doing the reviewing or if companies were paying money to these Four Questions to Ask About Online Reviewsreview sites to give them good ratings? Can you REALLY believe the review site? Take it with a grain of salt! You can find good online reviews but honestly, they may not be accurate or they can be outdated. We have certainly seen some good reviews for companies that didn’t have good PR or Facebook comments when you looked elsewhere. That left us us scratching our heads. It’s hard to know who to believe or what questions to ask before buying a product or service. But if you’re researching roadside assistance companies, we encourage you to ask yourself these questions as you read through reviews and rankings.

Four Important Questions to Ask About Online Reviews

Do you really want your insurance company to know your roadside assistance needs?

Many roadside assistance companies are really car insurance companies such as AAA and Allstate. If your car insurance and roadside assistance company are the same, your insurance company will look at your roadside service calls and use that information to hike up your rates. Yes, this does happen, and yes, it can be why your rate got hiked. Your roadside assistance company should be focused solely on providing you with the best service – not with selling you insurance or finding reasons to hike up your rates. Best Roadside Service is independently owned and is not affiliated with any auto insurance company. Our singular focus is to provide our members with the best roadside assistance – day or night, 365 days a year.

Do you really want a roadside assistance company without an A+ Better Business Bureau Rating?

If you’re searching roadside assistance clubs that have an A+ rating, the field narrows quickly. Best Roadside Assistance takes pride in our stellar A+ rating. Do we ever make mistakes? Yes. Do we work our hardest to make it right? Yes! Finding good old fashioned customer service with another roadside company can be a difficult task.

Do you really want your roadside assistance through a political lobbyist or non-American organization?

AARP is a political organization that lobbies in Washington D.C for senior benefits. Their roadside assistance service is actually maintained by Allstate (and we already covered why you may not want an insurance company’s assistance). Do you really want a company who is more focused on wooing D.C. politicians than your safety and service needs?

Additionally, roadside clubs through companies like BP (British Petroleum) are not even owned and operated in America. How can you expect a company to give you the best service possible when they’re not even in the same country as you?

So, do you really want a roadside assistance company just because it has good online reviews?

After you ask yourself the last few questions, you’ll see you’ve narrowed the playing field down significantly. An American-owned and operated company that’s not affiliated with an insurance company or political organization that has a A+ BBB rating and is the most competitively priced? That’s Best Roadside Assistance! And since we don’t pay any review company for “membership” (i.e. – rankings) that may be why you haven’t seen us on some online review sites. But here are some things you may be interested to know about us.

Since 1962, we have:

  • towed over 6.8 million miles
  • unlocked over 170,000 doors
  • changed 340,000 flat tires
  • delivered over 68,000 gallons of fuel to stranded motorists
  • we did this with an average response time of ONLY 34 minutes.

Best Roadside Assistance has some of the most friendly customer service reps that are right here in the U.S. Don’t believe us? Give us a call at 855-278-4858 or contact us online right now . We have individual or vehicle coverage options as well as corporate and fleet coverage. We can help you sign up right over the phone, so call now!

Don’t Forget These 10 Things on Your Summer Road Trip

Summer is the season for road trips, whether it’s with friends, the whole family or even hitting the road all by yourself.

But no matter how you travel or where you’re going, it’s good to be prepared. We’ve compiled a list of ten things you may not think to bring on your road trip, but that will help you out in a bind and make your trip more enjoyable.

Don't Forget These 10 Things on Your Summer Road Trip

  1. Maps. In an age of GPS technology and Smart Phones, maps are sometimes overlooked as travel relics. But what happens when your GPS loses satellite service or there’s no cell reception or your batteries die? Having a map of your route can be a life saver. Depending on where you are traveling you’ll want to have a state map for each state you’ll be traveling through. If you are traveling cross-country an atlas may be a good investment. Members of some roadside assistance companies, such as Best Roadside Service, can also get customized trip mapping as part of their membership.
  2. Road Flares. A flare can be an actual life saver if something happens to your vehicle during a trip. Especially if you are traveling on rural roads that may not have a large shoulder to pull off on, putting road flares around your vehicle will help ensure other motorists see you in the dark and can move around you safely. It will also help the tow truck or roadside assistance truck find you on a dark roadway.
  3. Cash and coins. In a credit-based world, many people choose not to carry cash, and when you’re traveling you may not want to have too much on you. But it’s a good idea to keep a small amount of cash and especially coins on your person or in your car. When an unexpected toll road comes along, you’ll be prepared or when you’re almost out of gas and the back-roads gas station only takes cash, you’ll be covered. Coins are also useful for air machines in case your tire pressure gets low, car washes, and pay phones, in case you lose cell reception.
  4. Cell Phone Battery Back Up. Cell phones tend to die at the most inconvenient times, and you can’t always get plugged in or wait around for your phone to charge. Fortunately, battery back ups have become extremely affordable and are small and easy to carry with you. Having one on your trip may just save the day.
  5. Coupons and Discount Books. Eating out, staying in hotels, renting cars and travel attractions can add up and become expensive. Look for coupon booklets at places you pass through – especially at rest stops and in hotel lobbies. If you know where you are going in advance, research discount codes and coupons on the internet. You may also want to become a member of a roadside assistance company, which often offer discounts and coupon booklets for free to their members.
  6. Tire Gauge and Spare Tire.  A low or flat tire is nearly inevitable when traveling long distances. Having a reliable tire gauge will help you pinpoint the tire that is leaking and make sure all your tires are properly filled. Additionally, make sure you travel with a spare tire, in case worse comes to worse and your tires goes completely flat. Not having one can become a time consuming and expensive situation.
  7. Bottled water. Keep bottles of water in your car to keep you hydrated on those long stretches when there aren’t gas stations or rest stops or when you just don’t want to lose any time by stopping. Make sure the bottles are safely accessible from the driver’s seat if you’re traveling alone.
  8. Gas Can. Keeping a can of gasoline (safely capped and stored in your trunk or cargo area) may get you out of a bind. Especially if you will be driving through rural areas where gas stations may not be accessible, it’s good to have a little fuel insurance.
  9. A Cooler. Stopping every time you want a snack or a cold beverage can extend your road trip and delay your destination. Putting a small cooler with a few ice packs in the car means you can pack meals in advance or keep food and drinks cool between stops. That way that egg salad sandwich you didn’t finish for lunch might actually still be edible in a few hours when your hunger strikes again.
  10. Roadside Service. Although you can certainly think ahead and pack thoughtfully, you can’t be prepared for every single situation. Becoming a member of a Roadside Assistance Company before you hit the road means someone will always be there for you if you break down, get a flat tire, run out of gas, or just want customized mapping, discounts, coupons, travel deals and more. Most roadside service plans are very affordable and if something does come up, they will save you money and stress in an emergency situation.

This summer, hit the road with a sense of adventure, but don’t forget to be prepared to make the most of your trip. And remember – it’s not just about the destination, it’s the journey!

Here are just some of the benefit partners that Best Roadside Service works with to provide you with the best services, discounts and benefits in the industry.

Auto and Travel discounts from Best Roadside Service roadside assistance plans