Best Roadside Service is an auto club with all calls answered in the US. Get the best service at the best price with Best Roadside Service, serving consumer and commercial needs in the US and Canada since 1985!

Can You Really Trust Those Online Reviews?

July 6, 2015 by Best Roadside Service

Have you ever done research for a product or service and stumbled upon an online review site? Maybe you wondered who was doing the reviewing or if companies were paying money to these review sites to give them good ratings? Can you REALLY believe the review site? Take it with a grain of salt! You can find good online reviews but honestly, they may not be accurate or they can be outdated. We have certainly seen some good reviews for companies that didn’t have good PR or Facebook comments when you looked elsewhere. That left us us scratching our heads. It’s hard to know who to believe or what questions to ask before buying a product or service. But if you’re researching roadside assistance companies, we encourage you to ask yourself these questions as you read through reviews and rankings.

Four Important Questions to Ask About Online Reviews

Do you really want your insurance company to know your roadside assistance needs?

Many roadside assistance companies are really car insurance companies such as AAA and Allstate. If your car insurance and roadside assistance company are the same, your insurance company will look at your roadside service calls and use that information to hike up your rates. Yes, this does happen, and yes, it can be why your rate got hiked. Your roadside assistance company should be focused solely on providing you with the best service – not with selling you insurance or finding reasons to hike up your rates. Best Roadside Service is independently owned and is not affiliated with any auto insurance company. Our singular focus is to provide our members with the best roadside assistance – day or night, 365 days a year.

Do you really want a roadside assistance company without an A+ Better Business Bureau Rating?

If you’re searching roadside assistance clubs that have an A+ rating, the field narrows quickly. Best Roadside Assistance takes pride in our stellar A+ rating. Do we ever make mistakes? Yes. Do we work our hardest to make it right? Yes! Finding good old fashioned customer service with another roadside company can be a difficult task.

Do you really want your roadside assistance through a political lobbyist or non-American organization?

AARP is a political organization that lobbies in Washington D.C for senior benefits. Their roadside assistance service is actually maintained by Allstate (and we already covered why you may not want an insurance company’s assistance). Do you really want a company who is more focused on wooing D.C. politicians than your safety and service needs?

Additionally, roadside clubs through companies like BP (British Petroleum) are not even owned and operated in America. How can you expect a company to give you the best service possible when they’re not even in the same country as you?

So, do you really want a roadside assistance company just because it has good online reviews?

After you ask yourself the last few questions, you’ll see you’ve narrowed the playing field down significantly. An American-owned and operated company that’s not affiliated with an insurance company or political organization that has a A+ BBB rating and is the most competitively priced? That’s Best Roadside Assistance! And since we don’t pay any review company for “membership” (i.e. – rankings) that may be why you haven’t seen us on some online review sites. But here are some things you may be interested to know about us.

Since 1962, we have:

towed over 6.8 million miles
unlocked over 170,000 doors
changed 340,000 flat tires
delivered over 68,000 gallons of fuel to stranded motorists
we did this with an average response time of ONLY 34 minutes.

Best Roadside Assistance has some of the most friendly customer service reps that are right here in the U.S. Don’t believe us? Give us a call at 855-278-4858 or contact us online right now . We have individual or vehicle coverage options as well as corporate and fleet coverage. We can help you sign up right over the phone, so call now!

Top Ten Reasons to Choose Best Roadside Service

June 9, 2015 by Best Roadside Service

We know that there are many roadside assistance companies out there to choose from, so we value and appreciate the customers who choose us. We also happen to think they’ve made the best decision. Here are just ten reasons why our customers chose Best Roadside Assistance and why you should too.

American Owned, Canada Covered
Best Roadside Service is an American Owned and Operated company with the goal of providing our customers with the best emergency roadside assistance plans at competitive prices. Our core values have always focused on offering the best customer service standards in the industry. But Americans are not the only ones who can benefit from our services! Canada is a great place to travel and a beautiful place to live, but with such cold weather, it’s critical to have good emergency roadside service. All of our services are available in Canada for the same low price of $65 a year for one vehicle, no matter who is driving.
Free Gas
Should your covered vehicle run out of gasoline, a technician will deliver three gallons of fuel right to your vehicle at no extra charge. We will get you back on the road in no time and at no fee!
Vacation and travel discounts
Our members enjoy exclusive discount programs and special rates for vacations, cruises, car and RV rentals, even theme park tickets such as Sea World, Busch Gardens and more! Our discount program gives you a range of options for booking a room for vacation or business. And our concierge service can help you get everything straight so you can sit back and enjoy your trip.
34 minute response time
Your safety is our priority. Our state-of-the-art software allows us, with your permission, to find your location using your cell phone, and dispatch service providers while we’re on the phone with you. We can even send you a text message confirming the arrival time of your service provider. Our average response time is just 34 minutes.
American-Owned and Operated Call Center with English, Spanish and French Speakers
All emergency calls to our 24-hour call center are answered in the United States. You will never be transferred overseas and you will never get a voicemail. We have customer service representatives available at all times who speak English, Spanish and French, so you’re never alone as long as you have Best Roadside Service!
Individual and Vehicle options
Whether you want to cover a specific vehicle no matter who is driving it, or an individual, no matter what vehicle they are driving, we’ve got coverage for you. Individual and vehicle plans also cover motorcycles and scooters. Plans start at less than $6 a month with the option to add family members at a discounted rate!

Personal and Commercial Options
Whether you have a car that is used for business or an entire fleet of vehicles for your company employees, we have a plan that will meet your needs. We have been in the emergency roadside business a long time, and we know that when you have a fleet of vehicles, one of them is bound to break down. In fact, about 20% of typical fleets experience mechanical disablement every day. To keep your business running and your customers satisfied, you need to have your employees and drivers covered for any roadside issue they may experience. Our plans provide rescue and support for your employees and your business.
Map Routing and Trip Planning with 24 Hour Directional Assistance
Going on a trip? You can’t just depend on a cell phone that could die or a GPS that may lose service. Our trip planning and map routing services provide a customized route to wherever you want to go and however you want to get there. If you ever get lost along the way, just call our roadside assistance hotline and we will give you turn-by-turn directions, no matter what time of the day or night.
Motorcycle Coverage
Whether your bike is your main method of transportation, or just one of the vehicles you or your family use, we have a plan to fit your motorcycle roadside assistance needs. Motorcycle drivers receive six service calls per year along with all the benefits of a regular vehicle plan, starting at just $65/year.
Join Now and Save $10 or $15
By now we’re sure you’re convinced that Best Roadside Service is the best emergency roadside plan you can buy, but just in case you need one more reason – if you join on our website right now you can save $10 a year on the vehicle plan or $15 a year for the individual plan.

Sign up today and join our many happy customers who enjoyed safety and security on the road and in their vehicles every day with us!

Canadian Tire Roadside Assistance Membership

March 12, 2012 by Best Roadside Service

The Canadian tire roadside assistance membership offers many benefits. You never know when something will happen to your vehicle that leaves you stranded. Accidents happen that can disable your vehicle, tires go flat and engines give out without warning. Then, there are those times when you’re in such a hurry that you lock your keys in the car or your gas gauge isn’t working properly and you run out gas.

Things happen all the time that can leave you and your family in a bad situation. Being stranded is not only an inconvenience but it can also be very dangerous. When you have a Canadian oadside assistance membership, you’ll never be stranded for long. All you have to do is make one call and help will be on the way. This type of security and peace of mind is priceless.

Do You Need a Membership If You Keep New Tires on Your Vehicle?

Some people pass up getting a membership because they always keep new tires on their vehicle so they don’t see how it could be beneficial. New tires will reduce the risk of having a flat, but it does not eliminate it completely. Each time you drive somewhere, you run the risk of running over a nail or hitting something in the road that can punch a hole in your tires.

The point is that there is no way to guarantee that you’ll never have a flat. So the question you need to ask yourself is, can you change the tire or will you need help when it happens to you? It can be difficult jacking up a vehicle and getting the lug nuts off is nearly impossible if they were put on with an air wrench.

If you have a membership with a tire roadside assistance company, you don’t have to worry about it. You could be on your way home on a deserted road in the middle of the night or stuck on the side of the road during morning rush hour, it doesn’t matter. Someone will be there to help you in a short while.

What You Get with Your Membership

When you sign up for a Canadian tire roadside assistance membership, you don’t have to worry about being stuck on the side of the road because of a flat tire but you get a lot more than that. Depending on which package you choose, you can call for help when you find yourself in a variety of unsafe situations.

Another great benefit is that this service covers your vehicle, not the driver. Therefore if your son, daughter or a sibling borrows your car and something happens, you can send help with one phone call. A Canadian tire roadside assistance membership provides help 24/7. It gives you security you can count on every time you travel.

Canadian Tire Roadside Assistance Membership Has Many Advantages

February 15, 2012 by Best Roadside Service

Having a Canadian tire roadside assistance plan has many advantages. Anything can happen when you’re driving and it’s not uncommon to be left stranded on the side of the road due to a flat tire. But when you have roadside assistance designed to cover this problem, you can relax. If something does happen and you have a flat, there will be someone there shortly to take care of the problem.

You may not think you need this type of coverage if you always keep new tires on your vehicles. It’s true this can reduce the odds of needing this type of service but it doesn’t eliminate it. You could be driving with brand new tires and still have a flat. There are no guarantees when you’re on the open road.

Your tires are the most vulnerable part of your vehicle because they come in direct contact with the road and all the debris that clutters the roadways. You could run over something that punctures your tire, leaving you stranded.

New recapped tires have been known to separate causing the tire to go flat or blow out. Sliding off the edge of the road, even for a moment can also cause a flat. This is not a problem that only affects those who have old, worn out tires. It can affect anyone at anytime.

If you’ve never had this type of plan before you may be wondering, how does a Canadian tire roadside assistance plan work? The details are very simple. When you have a plan that includes this service, you don’t have to worry about being stranded due to a flat. Help will be on the way in a few minutes with one phone call.

You simply call the toll free number and provide the information requested. Someone will come out to your location to change the damaged tire for you. This will allow you to drive to the nearest location and get your original tire fixed or replaced.

It is your responsibility to carry a useable spare tire with you at all times. The Canadian tire roadside assistance program will not furnish spare tires for their customers. It would be too difficult to have access to all the different sizes needed to accommodate the vast number of vehicles covered by this plan.

This service is available 24 hours a day, seven days a week and your vehicle is covered, not the driver. If someone other than you are diving the vehicle when the flat occurs, they will still come out and change the flat tire, which is a great advantage. Whether you’re driving across town or taking a family vacation, you can breathe a little easier when you carry a Canadian roadside assistance plan.