Best Roadside Service is an auto club with all calls answered in the US. Get the best service at the best price with Best Roadside Service, serving consumer and commercial needs in the US and Canada since 1985!

Cold Weather Auto Maintenance Tips

As anyone will tell you, cold weather can be rough on your vehicle. For this reason, winterizing your car is a great idea, and it allows CT snowaftersweda015.JPGyou to have peace of mind when you’re on the road. Below are some of our favorite cold weather auto maintenance tips:

  1. Have your car’s battery and charging system checked thoroughly before the temperature drops. Cold weather can be especially tough on your battery.
  2. Clean, flush, and put new antifreeze in the cooling system. A good rule to remember is that this step should be done every two years.
  3. Make sure all of your heating equipment, such as heaters, defrosters, and windshield wipers, are working properly. Be sure to check your tire pressure weekly, and also consider special tires with grips, if your area is particularly snowy or icy.
  4. Check your tire treads. An easy way to check the tread on your tires is to hold a penny in the tread of one of your tires. If you can see Lincoln’s face and head, then the tread on your tires is too low and they need to be replaced.
  5. Be diligent about having your oil changed and keep your routine maintenance appointments scheduled. Particularly in the winter, dirty oil can lead to big problems.
  6. If you are due for a tune up, then be sure to have it done before winter sets in. Cold and blustery winter weather tends to aggravate and acerbate problems such as hard starts, pinging, and rough idling.
  7. Have your brakes checked. We can’t stress this one enough. The braking system is, hands down, the most important safety feature in your vehicle.
  8. Have the exhaust system checked for any leaks, and check to see that all of the vehicle lights are aimed working properly.
  9. Be diligent about changing the oil and filter at recommended intervals. So called “dirty oil” can really wreak havoc on a car’s engine, particularly in the winter.
  10. You should always keep the gas tank at least half full at all times, in order to help prevent moisture forming in the gas lines and then freezing.
  11. Build and stock an emergency preparedness kit to keep in your car, including an ice scraper, snowbrush, jumper cables, flashlights, blankets, and bottled water.
  12. Don’t forget about your pets! If you are stranded in the cold, don’t forget about your furry family members. Be sure you have water stocked for your pets, as well as a supply of food.

How to Keep Your Car Safe This Winter

As Rich White, the executive director of Car Care Council, wisely said, “The last thing any driver needs is a vehicle that breaks down in cold, harsh winter weather. A vehicle check before the temperatures drop is a sensible way to avoid the inconvenience of being stranded out in the cold and with the unexpected expense of emergency repairs.” If you do find yourself stranded out in the cold, however, rest assured that our team at Best Roadside Service is standing by to give you the help that you need. And with an average 34-minute response time nationwide, you can trust that help will be arriving quickly.

Best Roadside Services is an American owned and operated company, and we operate on the vision of providing our members with the very best emergency roadside assistance – and at competitive prices. Our service administrator has been in business for over 50 years, and has tended to the needs of over 15 million members.

We cover individual vehicles, individual drivers, and a variety of vehicle types, including motorcycles. We can also cover entire fleets of commercial vehicles or trucks. At Best Roadside Service, we pride ourselves on a few principals: fast response time, customer satisfaction and service, and offering benefits and services that are relevant to our members.

To learn more about cold weather auto maintenance tips or our list of services, or to sign up to become a member, please feel free to contact a member of our team directly. We are here to help and answer any of your questions 24 hours a day, 7 days a week. All of our calls are answered right here in America, and you’ll never get a voicemail recording. Browse through our website and be sure to check out our blog. We look forward to hearing from you!

New Car? New Service

keys-bowThink no one really gets a shiny, new car under the Christmas tree? Well, think again. A Bloomberg Intelligence study of the automotive industry shows a 5-year average that definitively ranks December as the top month for car sales in the United States. In fact, the study revealed that approximately one in every ten cars driving off of the dealership lot is in the final month of every year.

If you have recently purchased a new car or received a new car for the holidays, one of your first thoughts should be about adding a roadside protection plan, which will provide you and your family with a sense of security, safety, and peace of mind.

Best Roadside Service offers a wide range of assistance plans, customized to fit your individual needs.

In addition to all of the comprehensive emergency roadside assistance perks and benefits that Best Roadside Service’s members have come to know and to appreciate, such as our emergency toll free number and 24 hour assistance for any and all of your automotive needs, all of our current service plans include the following additional benefits:

  • 24-hour emergency personal assistance. No matter what your travel or vehicle needs you may have, our dedicated customer support and service team is here to help, 24 hours a day and 365 days a year. If you need to get a message to your family members about the details of your trip, our team is happy to send and receive messages on your behalf.
  • 24-hour concierge service. When you are on the road traveling, it can be especially difficult to arrange and manage the details of your trip, such as managing your car rental, making dinner reservations, or booking a hotel room. No matter what needs arise in your travels, you can rest assured that our team is here to serve you.
  • VIP discounts for car rentals, travel, and hotels. Save on your trips! Enjoy discounts on your travel arrangements with member exclusive discounts and packages.
  • Automotive and theme park discounts. Our members also enjoy exclusive discounts on other services, such as automotive service and rentals, and admission to some of the nation’s best and most popular theme parks.
  • Additional discounts and coupons. We also offer the best discounts for a variety of services and entertainment for our members.
  • 24-hour trip and routing service. Customized trip routing and planning for your destination; or, if you are ever lost, you can call our roadside assistance hotline 24/7, and we will give you step-by-step directions to your destination.

Why You Should Hire Best Roadside Service

Once you join our club, you will immediately begin to enjoy the exclusive benefits and perks of being a member. At Best Roadside Service, we have a wide variety of roadside assistance plans that will help you get back on the road and where you want to go. Think about all of the times that you’ve been on the road traveling, and suddenly your tire goes flat or blows out. Or you walk out to your car in the morning, only to discover that your battery is dead. Your car runs out of gas on the highway, miles from the nearest exit. Or perhaps your car simply stops one night, leaving you stranded on the side of the road. The point is, there are so many things that could go wrong when it comes to your automobile and travel. At best, these situations are inconvenient nuisances. Unfortunately, they can often be dangerous situations – but we are here to help!

Best Roadside Service offers a wide range of emergency roadside assistance, designed with you in mind to fit your specific needs. We can cover individuals and vehicles, and we also offer motorcycle roadside assistance and rental coverage. We also have commercial plan options available, if you need to have a fleet of vehicles covered.

If you have any questions about which plan is right for you, or if you’d like to join today to get started, then please feel free to contact a member of our team. All of our calls are answered right here in the United States – so you’ll never be transferred overseas, and we’re here 24/7 – so you’ll never get our voicemail. We help you get back on the road fast, with an average response time nationwide of just over 30 minutes. Give us a call or connect online today to get started!

The Insider Tip That Car Insurance Companies Don’t Want You To Know

Don’t let the convenience of purchasing roadside assistance coverage through your car insurance company fool you – you could be putting yourself at risk for increased premiums if you ever have to use your roadside assistance plan.

It doesn’t matter what you call in to use your roadside assistance plan for – whether you simply locked your keys in your car, left the light on all night and needed a jump-start, ended up with a flat or blown tire and need a tow, or need your car winched out of a muddy spot – if your roadside assistance plan was purchased through your car insurance provider, your roadside service calls will likely be reported to a centralized data aggregation company.

What does that mean? It means those calls could be used against you in the future in order to charge you higher premiums or as claims against your insurability. Not only will your current insurance provider know about them, but so will potentially any insurance company (or other company that requires risk assessment) you apply with in the future.

The reality of the technological age we live in is that big companies try and track everything they can, and our personal data is gold to them. Some companies may say they use our data to provide us with a better customer experience, or to improve their product or service, but at the end of the day, they ultimately want to track our data for one reason: to make more money.

So, if you have even one or two roadside service claims in a year, it’s possible they could add up to higher fees and premiums for you in the future. Three or more? The possibility becomes much more likely. To an insurance company, multiple claims in a short period could indicate a vehicle or driver with higher financial risk.

No one wants to have to call for roadside service (who was ever glad they got a flat tire?) but you buy coverage so you can use it when you need it, however often you need it, without worrying about it effecting your finances negatively. After all, isn’t the whole point to be covered in the event you do need help and save you money in the long-run?

Another trending issue that might make you think twice before buying your roadside policy through your insurance company, is the recent surge in UBI (usage based insurance) since 2010. The draw of UBI is that consumers may be able to save some money – 10%-15% over their current premiums – and feel they are getting a fairer value, by having their premiums be determined by their real-world usage and driving information. According to a report by LexisNexis Risk Solutions, they seem to expect the upward trend towards usage based insurance to continue in the coming years. But if every roadside service call becomes part of your “usage”, that might not be so much of a benefit.

This trend in user based insurance is another good reason to keep your roadside assistance claims off the books. Having your roadside assistance service calls be reported through your insurance company today, could cost you in the future as the insurance market continues to change.

So how can you make sure you and your loved ones are covered in the event of a flat tire, dead battery, or other roadside breakdown? It’s simple: keep your roadside service separate from your car insurance company.

Since 1950, Best Roadside Service and its service providers have been helping motorists across the United States and Canada with emergency roadside issues like vehicle breakdowns, dead batteries, flat tires, lost keys and running out of fuel.

For as little as $65 a year, you can have your vehicle covered for all minor and major roadside emergencies, no matter who is driving it. You can have the peace of mind knowing you are covered in any roadside emergency and that your service calls will not be tracked by your car insurance company. So, next time your plan comes up for renewal, opt for Best Roadside Service and say no to the insurance company’s roadside plan.


Warm Weather Auto Maintenance Tips

maintain car to keep it runningWarmer weather typically brings an increase in automobile travel as people head for vacation destinations.  While you shouldn’t leave home without having access to emergency roadside assistance, it is also a good idea to perform maintenance services on your car to decrease your chance of needing to use it.  Below are some tips to help your car be ready for your next trip.

1)      Check your tire pressure regularly.  A tire that is over- or under-inflated can be very dangerous in summer weather.  You should be aware that for every increase of 10 degrees in outside air temperature, your tire pressure can vary one to two pounds per square inch (PSI). [Read more…]

Road Trip Essentials

Road trip needs to protect you and your familyIf you plan to be on the road a lot in the coming months, you will of course want to make sure you are prepared by having a membership to an emergency roadside service.  You will also want to be certain you have your car serviced regularly, and possess the proper equipment to handle standard issues, such as a flat tire or a dead battery.  After you have stocked your practical items- jumper cables, Fix-A-Flat, a tire iron and jack, an inflated spare tire, a flashlight, and an updated GPS- you can spend some time thinking about items that can make your road trip a bit more comfortable.  Consider packing the following:

  • Audio books- These can be rented from your local library and will help make the hours pass by more quickly.
  • An item that reminds you of the comfort of home- If you have a favorite blanket, pillow, or stuffed animal, bring it along to remind yourself you won’t be on the road forever. [Read more…]

Items to Keep in Your Car

Plan ahead with all your car essentialsWhile you should never leave home without access to 24 hour roadside assistance, you of course hope you will never need to use it.  Regardless, there are some specific items you want to have in your car to use in the event of an emergency.

The first category of needed items falls under car repair.  These can get you back on the road and help you arrive safely at your intended destination. You should have the following on hand: [Read more…]

Best Roadside Service vs. Your Insurance Company

best roadside assistance v insurance roadside coverageTake a good look at the information you have for the emergency roadside assistance services offered by your insurance company and chances are you will find something you won’t like- restrictions.  A quick online search reveals companies that limit towing services to 15 miles, will only tow to the nearest service station, put monetary limits on how much they will pay for towing, or refuse to tow if you are not within 10 feet of a public paid road.  If you find yourself needing roadside assistance, chances are you are in a stressful situation. At that time, the last thing you want to deal with are restrictions.  Wouldn’t you rather choose a company that could provide you with peace of mind? [Read more…]

Day-to-Day Safe Driving

When it comes to our day to day driving habits, most of us don’t really give them a second thought. We get in our car, start her up and take off each day without a care in the world. Few people actually consider the chance of a wreck or break down. Some folks don’t really consider what they might do until it happens. That is a recipe for disaster in the world we currently live in. Here are some things to consider about our daily driving habits:

Do you have a backup plan?

If you did break down, do you have a plan in place to get help? Roadside assistance programs can give you that stability and are very reasonable these days. Make sure you have some plan in place to help you out if you break down, lock up those keys or have a wreck.

Do you have an emergency kit for basic problems?

You would be shocked at how effective duct tape can be if you have a busted hose. Also, having water in jugs can be very helpful if your car overheats or you break down in hot weather. Spare hoses, wipers, flashlights, flares and a basic tool kit are vital. Build your emergency kit based on your conditions. In other words, a spare coat is necessary in Alaska but not necessarily in Florida. Plan your emergency kit accordingly.

Check that spare tire regularly

This is another shockingly bad thing. The number of spare tires that are not even usable is incredible. Everything from dry rot to punctures can be missed if you do not check out your tires on a regular basis. In fact, you should have them checked each time you have your oil checked.

Have a plan ahead of time

Before you ever get behind the wheel of a car, even for daily driving, you should make sure you have a plan in place for emergencies. Who would you call if you broke down? Where is the nearest mechanic that I can trust? Do I know how to change a tire?

All of these steps seem like common sense and they are. Those are the types of things that get passed over because they seem so obvious. If you ever break down in the middle of nowhere with no plan, then you will quickly see the value in common sense. Implement these simple steps and you can do your driving with confidence.

Don’t Travel for the Holidays without Road Protection

Road protection has really started to be a part of our driving culture. Much like GPS systems, it is something that many people are looking at as a must-have. When you travel around the holidays, road protection becomes even more important. Holidays mean an increase in traffic, but they also mean possibly traveling to unfamiliar areas. Here are some very good reasons to consider getting a road protection plan in place before your holiday travel:

Travel means crazy traffic

When you get out on the road to travel for the holidays, you notice quickly that virtually every other human being on the planet has the same idea. Increased numbers of people on the road means an increase in potential problems. When you have roadside assistance, you can be sure that someone will be there to help in an emergency. That is rather important when you are neck deep in traffic with a car problem.

Holidays mean going to new places

When you are broken down at home, you generally have a plan in place. When you have problems out of town, then the risk factors are increased big time. You may not know where you are, and you almost certainly will not know who to contact about getting some help…unless you have roadside assistance.

Roadside protection provides you peace of mind

When you know that you have someone at your fingertips in an emergency, it changes the entire tempo of the trip. The last thing you want to worry about on a holiday road trip is the car. If you have some protective measures in place, then you can be certain that you will be safe in an emergency on the road.

Roadside assistance could save you big time money

Towing fees are only the start of it. Imagine you lock your keys in the car or otherwise lose your keys. Can you get a picture in your mind what it might cost to call a random lock picker? Now how much will he charge you on Christmas Eve or Thanksgiving during his meal? Roadside assistance is a far superior option.

Each of these things are great reasons to invest in roadside protection, but the bottom line is that it makes you safer. If you really want to travel with peace of mind during the holidays, this is a great investment of your money.

Is Progressive Roadside Assistance All It’s Cracked Up to Be?

Many people feel that roadside assistance is the way to go when it comes to insurance and one of the largest insurance companies that offer this is Progressive.  Progressive roadside assistance is not, however, all that it is cracked up to be and there are a few reasons for this.  There are many other insurance agencies that also offer this plan and they are much different than what is offered by Progressive.

Is it Free?

This is one of the huge downsides to Progressive; they do not offer this service as a part of their regular insurance coverage.  Anyone who wants this is required to pay more monthly for the service.  There is no deductible however but with the high cost, many feel that it is not worth extra money.  With other agencies, there may be a small fee to add this and in some cases, it is a part of the policy whether it is requested or not.

What is Covered

With this addition to your insurance policy, your vehicle will be towed if it breaks down to the nearest qualified service center.  That means if you have a normal repair person that you want to work on your car, if they are across town, you cannot use them.  You can only go to the repair shop that Progressive deems is the closest and who they consider qualified.  Your flat tires will be changed, battery can be jump started, emergency fuel and fluids will be delivered and there is also a locksmith service.  Again, you have to take what you are given rather than being able to choose where the tires or fluids come from and you are stuck with the locksmith of Progressive’s choosing.  In most states there is no charge but there are states that limit the coverage.

What Vehicles are Covered?

You can get roadside coverage for any vehicle, recreational or road, that you want it to cover and which you want to pay for.  This includes boats, motorcycles, off road and on road, off road recreational vehicles, recreational vehicles, toy haulers and any other on or off road vehicle.  Of course the price is greatly different for those that are considered off road because they can be more dangerous than on road vehicles.  Keep in mind that when you are off road and have no phone coverage you will not be able to call for this service until you have coverage.

All in all it seems that there is a huge charge for a service that may not be necessary for those who simply do normal every day driving.  The cost for those on a budget can be more than it is worth if the service is never used.  There are other insurance companies that offer the same services and yet do not charge quite as much as Progressive roadside assistance costs so they are a better option for most people.