About Us



Best Roadside Service was formed with the vision of providing the best service at the best price. Our background has always been in keeping the best customer service standards in the industry. Our service provider, who is owned by Fortegra, A Fortegra Financial Company, NYSE Symbol (FRF) has been in business since 1985 and has millions of customers throughout the US and Canada. Our model has been to keep things simple by offering a comprehensive roadside emergency package and you will not see distracting services that don’t provide any value to our customers. Simply put, Best Roadside Service’s mission statement is to serve the customer by providing the peace of mind and security that comes from having the best Roadside Assistance Policy administered and provided by an American Owned and Operated company with conservative values and beliefs.

We cover cars, motorcycles and commercial vehicles.
Our service covers any passenger vehicle with the exception of heavy duty vehicles and buses.

Our Service Works Everywhere!
Our service works in any location in the United States and Canada. If you live within those boundaries then our service will work for you. We have one of the largest databases of service providers who have been pre-screened in all areas of the US and Canada.

Fast Response Time
Our nationwide average response time is 30 minutes. This is due to the technology of our dispatch systems and also to our well trained representatives. This is of course an average of our services nationwide and it can fluctuate based on weather, time of day and year, and also proximity to highly populated areas.

Customer Satisfaction
We provide a service that is focused on customers.

  • We answer the phone with a live person within two rings
  • We maintain an average response time of 30 minutes
  • All customer service professionals have a minimum of 3 years' experience
  • We support English, Spanish and French speaking customers
  • Our services are available 24 hours per day

Included Services and Benefits
We offer some of the best services in the roadside assistance industry.
  • Towing
  • Lockout and lost key services
  • Flat tire services
  • Fuel delivery
  • Dead battery services
  • Trip and routing services
  • Personal assistance
  • Travel arrangement services
  • Full concierge services
  • and more...

We cover all 50 states and Canada.

Alabama Hawaii Massachusetts New Mexico South Dakota
Alaska Idaho Michigan New York Tennessee
Arizona Illinois Minnesota North Carolina Texas
Arkansas Indiana Mississippi North Dakota Utah
California Iowa Missouri Ohio Vermont
Colorado Kansas Montana Oklahoma Virginia
Connecticut Kentucky Nebraska Oregon Washington
Delaware Louisiana Nevada Pennsylvania West Virginia
Florida Maine New Hampshire Rhode Island Wisconsin
Georgia Maryland New Jersey South Carolina Wyoming




Best Roadside is the marketing and distribution arm of one of the largest networks of service providers in the country. Previously Best Roadside's programs were only available in car dealerships, car care centers and through membership organizations. Now everyone can take advantage of our great roadside assistance programs right over the internet.

Sales Center:
Our sales center only serves as a support for future members who are looking to join Best Roadside. We have regular business hours and aid our future members with signing up online and with any questions that they may have.

Roadside Assistance Center:
Our roadside assistance center is located in California and is available to active members 24 hours per day, 365 days per year. From this location, we dispatch service providers all over the country and Canada.

Our services are geared to providing roadside assistance on the internet and we use the internet in many capacities in order to facilitate easy transactions and passage of membership information to our active members.


Covers the Vehicle
Our roadside assistance plan covers your vehicle regardless of who is driving. This way your family vehicle can be used by anyone and still receive roadside assistance service in an emergency.

Affordable While Still a Premium Service
Our roadside assistance plan is affordable and still provides great services that you would normally find on the most expensive roadside assistance plans and programs.

Fast Response Time
Our nationwide average response time is 30 minutes. This is due to the technology of our dispatch systems and also to our well trained representatives. This is of course an average of our services nationwide and it can fluctuate based on weather, time of day and year, and also proximity to highly populated areas.

Our roadside assistance service is focused on using technology and well trained people to create a program that is easy and consistent for you. We also know the value of a dollar and have gone to great efforts to design and implement plans that are affordable. Here you can save money and still have a premium roadside assistance plan for those emergencies.


"We have been extremely happy with the service. Just the fact that it was fast, dependable and available. It is a product that actually delivers on what is advertised."

Jane M, Greenville - North Carolina


"I had a flat tire and called in for service. The service technician arrived in 16 minutes!"

Bill A, Tampa - Florida


"I needed roadside assistance and the person who answered the phone and the tow truck driver provided excellent service. They are to be commended."

Cecil Z, Carbondale, Pennsylvania


"Thank you very much for your prompt reply and credit. It is a pleasure doing business with an HONEST company."

Carol G, Stratford - Connecticut


"My husband's van broke down during rush hour in Denver, Colorado the day before yesterday. The tow truck driver arrived within 25 minutes. In rush hour traffic! My husband was impressed and delighted.

Shirley S, Denver - Colorado